Support Channels

  • 1 hour ticket response time
  • A 60 minutes Ticket Answer Warranty

  • Our team of qualified professionals will do their best to reply to your help enquiries within approximately 1 hour. If, however, the trouble you have come across needs assistance from the Administrators’ =Dept,= we will address the ticket to the person on duty and will write a note to let you know.

  • Top quality support service
  • Expert Client Help And Support Service

  • Our tech help and support Dept is going to be working for you 24/7/365 to to attend to all service inquiry tickets that you send. We offer tech assistance for all packages that are pre–installed on your server. These include our in–house created Web Site Control Panel, the selected OS along with the server management panel (with regards to the VPS type).

  • Intuitive help center
  • A Descriptive Help Zone

  • Each part of the Web Site Control Panel that comes totally free with your VPS offers an internal articles base. You will find an array of descriptive how–to posts and a choice of step by step video guides that demonstrate all the basic site control responsibilities. You can find them by simply clicking the Help or Video keys in the upper right part of each Control Panel section.