1 hour ticket response
Our team of customer service technicians is dedicated to delivering prompt answers to all your inquiries. We will examine your technical support ticket once it is submitted and will reply back with a solution within less than sixty minutes after the technical support ticket submission. In reality, our average helpdesk ticket response time is 20 minutes.
A Top–Notch Technical Support Service
Each member of our client support team has lots of years of experience in the Linux cloud hosting market and the vast majority of them have worked for us for at least five years. They are all ready to reply to all your questions in the most professional way possible.
A User–Friendly Help Center Section
To help you get a quick suggestion on how you can use a particular feature, we have included a very intuitive Help section in the Web Site Control Panel. You can search through a big collection of web hosting account management articles and website administration articles, browse our F.A.Q. section or check out our educational video tutorials.