Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer service staff is trained to quickly address all our Linux cloud hosting users’ issues and assistance questions. Via our ticketing system, it will be possible to submit your inquiry and a support team fellow member is going to return to you within max an hour. In reality, practice has proved that the general reply period is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us whenever necessary. Our staff of technicians will undoubtedly be online for you 24x7x365 to respond to all your doubts and to take care of any issue that you might have. You will be able to submit a help support ticket from your Web Site Control Panel or send us an email whenever. In addition, on business days, you can easily phone us or use the online chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require help while working on your online projects within the Control Panel, it is possible to always click the Help button and pick your problem in the variety of content articles that will pop up. We have also turned many of the posts into training videos. The listing of movies will show up if you click the Videos press button located in each section.