Help and support Channels

  • Video Tutorials
  • Video Training

  • Learn as soon as possible the right way to modify a file or transfer a database from our array of step by step video lessons.

  • F.A.Q.
  • A F.A.Q. Section

  • We supply an easy–to–use Frequently Answered Questions section where you could find solutions to the most frequently asked questions.

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  • Ticketing System
  • A Ticketing System

  • Our tech support team is online 24x7 to help answer all your concerns. You are going to be given an answer within no more than 60–minute following your ticket submission.

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Types of Support

  • Shared Hosting Support
  • Cloud Hosting Help

  • If you have issues making use of our Linux cloud hosting services or would like more resources for your web–sites, just let us know and we’ll give you the best information.

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  • VPS Hosting Support
  • VPS Servers Help & Support

  • If you encounter issues running your SolusVM administration interface, or with any of the free scripts the VPS comes pre–installed with, just contact us.

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  • Dedicated Hosting Support
  • Dedicated Servers Assistance

  • We’ll be working 24x7x365 to assist you with any given server maintenance process or to help you tweak the active set–up of your dedicated server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • In case you have any issues with your semi-dedicated server or need help with a certain endeavor, don't be reluctant to call our professional staff of technical support engineers. They are available 24/6, ready to assist you.
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