A 99.9% Server Uptime
The chief benefit of building your very own cloud hosting system is that you don’t have to be worried about compatibility issues – you configure a specific set of software apps in such a way so as to work with a particular set of hardware elements. The result is something far more steady and reliable, since there are less possible risks of failure. We’ve set up our cloud hosting platform using tried and trusted hardware components along with a strongly modified version of SELinux in an attempt to set up a really riskless home for your sites.
For this reason, with each of our Linux cloud hosting plans we offer you a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
In order to provide a high–performance web hosting service, you can scarcely depend on the default network configuration in a datacenter. We’ve built our very own custom network in order to ensure an extra–fast connection speed with the rest of the world.
And because of this, irrespective of which data centers you pick: our US located data center, our UK located data center, in our FI located data center, in our Eastern Europe located data center or our AU located data center, you will take advantage of a guaranteed 99.9% network uptime. And this uptime guarantee applies to all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. In case you are unsatisfied with our hosting services, or if you find them insufficient, or if you decide that you must use a VPS servers instead of a cloud hosting account – we will give you a reimbursement, no questions asked.
All domain name registrations are non–refundable, but you will keep full control over your domain names even when you terminate your account with us.
24/7 Technical Support
If you manage a web hosting firm, your technical support engineers are of supreme importance. That is the reason why we’ve mindfully hand–picked a very accomplished group of technicians, each with many years of expertise behind his back. Thanks to them, we offer 24x7 support with each of our hosting plans.
And not only that, our company offers a 1–hour response time guarantee. All technical support tickets are responded to in less than 60 minutes and our average support ticket response time is less than twenty minutes!