Service Uptime Guarantee in Cloud Hosting
Our cloud hosting solutions come with a 99.9% service uptime guarantee. We are able to reach that goal by using a groundbreaking cloud hosting platform in which each individual service (files, email messages, databases, and so on.) has its own group of machines. We do not run everything on one web server as most companies do, so we have practically wiped out the downtime of any service and even in peak times we can balance the load between web servers for the greatest possible performance of your internet websites. If one web server fails, the other ones in the cluster will take over in order to enable uninterrupted work of the Internet sites. To protect yourself from infrastructural difficulties, our web server facilities use effective diesel backup generators as well as several independent Internet providers as to make sure that website visitors will be able to reach your internet sites no matter what. We also have a team of knowledgeable administrators overseeing the web servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
We guarantee 99.9% uptime for every single semi-dedicated server package obtained through our company. Forget about your site being unavailable for whatever reason since we use a top-notch cloud web hosting platform with a custom-built load balancing system. Instead of running everything on one server and risking one service to take everything down, we've spread the many services among their own sets of servers. Put simply, your databases, files, e-mails, statistics, etc., are addressed by independent clusters, therefore the failure of one machine will have no effect on the overall service or on your websites. A number of backbone Internet providers and diesel powered backup generators ensure that infrastructural problems won't affect your Internet sites either. We have hardware and software firewalls and a capable team of professionals to check the incoming & outgoing traffic and to respond to each software issue 24/7.
Service Uptime Guarantee in VPS Servers
Our Virtual Private Server plans come with a 99.9% uptime guarantee. The stability and availability of the service is ensured by a number of Internet providers and diesel backup generators. In addition, we employ new hardware for the physical servers where the VPS accounts are set up to avoid any possibility of hardware crash and each and every part has been tested extensively. The security of your info is guaranteed through enterprise-level hard disk drives working in RAID and the uptime warranty time includes all repairs and maintenance procedures, so your sites shall be functioning practically without any interruptions. Our expert administrators will resolve instantly any software issue that may appear, so even if there is a problem with another VPS server account on the physical server, your VPS will not be affected. The hosting server uptime is listed on our site and not hidden in our Terms of Service because we can keep our promise and provide a very stable hosting service.
Service Uptime Guarantee in Dedicated Servers
All of our dedicated plans come with a 99.9% server and network uptime warranty and repairs and maintenance procedures are included in the other .01% of the time. We test every server extensively before we hand it over to the customer and we employ new hardware components in order to avoid any possibility of hardware problems. Any unforeseen software difficulties will be resolved straight away by our system administrators as they keep an eye on all the website hosting servers 24/7. To avoid infrastructural complications, our data center facility in the downtown area of Chicago takes advantage of powerful diesel backup generators, while the connection to the servers is guaranteed by redundant fiber lines from various backbone Internet providers. To be on the safe side, we have software and hardware firewalls, so even if your Internet sites are flooded, we can take action instantly and filter the unwanted traffic before it reaches your dedicated server and interferes with the proper work of your Internet sites.